Privacy Policy

Effective Date: February 6, 2026
Last Updated: February 6, 2026

Solivex Marketing ("Company", "we", "our", or "us") respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, submit forms, or communicate with us via SMS, email, phone, or other channels.

By using our website or services, you consent to the practices described in this policy.

Information We Collect

We may collect the following categories of information:

Personal Information

You may voluntarily provide:

Full name

Email address

Phone number

Business name

Billing address

Mailing address

Payment information

Any information submitted via forms, chat, or booking systems

Automatically Collected Information

When you use our website, we may automatically collect:

IP address

Browser type

Device type

Operating system

Pages visited

Time spent on pages

Referring URLs

Cookies and tracking technologies

SMS and Messaging Information

When you opt in to receive SMS messages, we collect:

Phone number

Message history

Consent records

Opt-in and opt-out timestamps

This information is used strictly for communication and compliance purposes.

How We Use Your Information

We use your information to:

Provide and deliver services

Respond to inquiries and support requests

Send appointment reminders

Send service notifications

Send marketing and promotional messages (with consent)

Process payments and billing

Improve website performance and services

Maintain security and prevent fraud

Comply with legal obligations

SMS Communications and A2P Compliance

By providing your phone number and opting in, you consent to receive SMS messages from Solivex Marketing.

These messages may include:

Appointment reminders

Service updates

Account notifications

Customer support communications

Marketing and promotional messages

Message Frequency

Message frequency varies based on your interaction.

Message and Data Rates

Message and data rates may apply depending on your carrier.

Opt-Out Instructions

You may opt out at any time by replying:

STOP

You may also reply:

HELP for assistance.

After opting out, you will no longer receive SMS messages unless you opt in again.

Consent

SMS consent is not shared with third parties or affiliates for marketing purposes.

We maintain records of all opt-ins and opt-outs in compliance with:

The Campaign Registry (TCR)

CTIA Guidelines

Carrier Requirements

A2P 10DLC regulations

How We Share Your Information

We do not sell your personal information.

We may share information with trusted service providers solely to operate our business, including:

CRM platforms (such as GoHighLevel / LeadConnector)

Payment processors (such as Stripe)

Email service providers

SMS service providers

Website hosting providers

Analytics providers

These providers are contractually obligated to protect your data.

We may also disclose information if required by law.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of transmission over the Internet is 100% secure.

We take all reasonable steps to protect your data.

Data Retention

We retain personal information only as long as necessary to:

Provide services

Maintain legal compliance

Resolve disputes

Enforce agreements

SMS consent records may be retained for compliance purposes.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality

Analyze website traffic

Remember user preferences

Enhance user experience

You may disable cookies through your browser settings.

Third-Party Services

Our website may contain links to third-party websites.

We are not responsible for their privacy practices.

We encourage you to review their privacy policies.

Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal data

Correct your personal data

Delete your personal data

Restrict processing

Withdraw consent

To exercise these rights, contact us at the email below.

Children's Privacy

Our services are not directed to individuals under 18.

We do not knowingly collect personal information from children.

California Privacy Rights (CCPA)

California residents have the right to:

Request disclosure of collected information

Request deletion of personal information

Request that personal information not be sold

We do not sell personal information.

To submit a request, contact us.

GDPR Privacy Rights (EU Users)

If you are located in the European Economic Area, you have rights including:

Access

Rectification

Erasure

Restriction

Data portability

We process data based on consent and legitimate business interest.

How We Protect SMS Consent

We do not share, sell, rent, or disclose SMS consent or phone numbers to third parties for marketing purposes.

SMS consent is used strictly for communication with Solivex Marketing.

Changes to This Privacy Policy

We may update this Privacy Policy at any time.

Updates will be posted on this page with a revised effective date.

Mobile Information and SMS Privacy

Solivex Marketing respects your privacy and is committed to protecting your personal and mobile information. We collect mobile phone numbers and related consent information solely for the purpose of providing customer support, service notifications, appointment reminders, and marketing communications that you have explicitly opted in to receive.

Your mobile information will be used only for the purposes stated at the time of collection. We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

We do not sell, rent, or share your mobile phone number or SMS consent information for marketing purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Solivex Marketing does not transfer or disclose SMS opt-in data or consent to any external organizations except as required to provide essential business services, comply with legal obligations, or protect our rights.

Contact Information

If you have questions about this Privacy Policy, contact us:

Solivex Marketing
Email: [email protected]
Website: https://solivexmarketing.com